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Getting Started

Install the widget

Add the Winora live-chat bubble to any website in under two minutes.

Widget installation

The Winora widget is a lightweight JavaScript snippet that adds a chat bubble to your website. Visitors can start a conversation without leaving the page.

Get your snippet

  1. Go to Settings → Widget in your dashboard.
  2. Copy the snippet shown - it looks like this:
<script>
  (function(w,d,s,o){
    w.WinoraSettings = { workspaceId: 'YOUR_WORKSPACE_ID' };
    var f=d.createElement(s);f.async=true;f.src=o;
    d.head.appendChild(f);
  })(window,document,'script','https://cdn.winora.dev/widget.js');
</script>
  1. Paste it before the closing </body> tag on every page where you want the widget to appear.

Customisation

You can configure the widget appearance from Settings → Widget:

Option Description
Colour Primary colour of the bubble and header
Greeting Welcome message shown before a conversation starts
Team name Name displayed in the widget header
Logo Your team or company logo
Hide "Powered by Winora" Available on Growth plan and above

Verifying installation

After adding the snippet, reload your website and you should see the chat bubble in the bottom-right corner. Click it to start a test conversation - it will appear in your Winora inbox immediately.