The Modern Customer Communication Platform
Customercommunication,reimagined
Winora brings live chat, AI-powered support, automation, campaigns, and analytics into one elegant platform - built for modern teams that put customers first.
Good morning, Sarah
Here's what's happening today
Open chats
24
+3 today
Resolved
128
+18 today
Avg CSAT
4.8
+0.2 today
Response
1m 42s
-12s today
The export feature isn't working correctly
I need help with my subscription renewal...
Winora AI
Auto-resolved
"Your order #4821 has been shipped and will arrive by Thursday."
CSAT Score
↑ 12% this month
0+
Companies
0M+
Conversations
0.0%
Uptime
< 0 min
Avg response
Trusted by teams at
One platform. Every touchpoint.
From first contact to loyal customer - Winora gives your team the tools to deliver exceptional experiences at every stage of the customer journey.
Winora Connect
Omnichannel Inbox
Real-time messaging with typing indicators, read receipts, file uploads, and saved replies. Every conversation from every channel in one unified inbox.
Winora AI
Intelligent Assistant
Deploy an AI assistant trained on your knowledge base. Auto-reply, summarize, suggest responses, and resolve routine inquiries 24/7.
Winora Flow
Automation Workflows
Build no-code workflows to route conversations, auto-tag tickets, trigger notifications, and integrate with your existing tools via webhooks.
Winora Pulse
Analytics & Reporting
Track CSAT scores, response times, team performance, conversation volume, and customer satisfaction with real-time dashboards.
Winora Engage
Campaigns & Messaging
Proactive customer messaging, email campaigns, in-app announcements, and targeted outreach to drive engagement and retention.
Knowledge Base
Self-Service Help Center
SEO-optimized help center with a Markdown editor, AI-powered search, categories, and analytics to see what customers can't find.
Ticketing
Helpdesk & SLA Tracking
Full-featured ticket management with SLA tracking, priority queues, automation rules, team assignment, and email channel integration.
Feedback
Bug Reports & Feedback
Screenshot capture, annotations, screen recordings, console logs, and device info - all attached automatically when users submit feedback.
Widget
Embeddable Chat Widget
One-line script to embed a fully customizable chat widget, feedback button, or help center launcher on any website or app.
Team
Collaboration & Roles
Roles, permissions, workspaces, internal notes, team mentions, and audit logs for enterprise-grade team coordination.
Mobile
Mobile PWA
Fully responsive dashboards and PWA support so your support team stays connected on any device, anywhere.
Security
Enterprise Security
RBAC, JWT authentication, CSRF protection, audit logging, GDPR-ready data controls, and SOC 2 preparation out of the box.
From first hello to lifelong customer
Get up and running in an afternoon - no engineers required for the basics, powerful APIs when you need them.
Connect your channels
Drop the chat widget on your site with one line of code, hook up your support email, and bring WhatsApp, Messenger, and Instagram into one place.
Automate with AI
Train the AI assistant on your knowledge base, set routing rules and SLAs, and let automations tag, assign, and resolve routine conversations for you.
Collaborate in one inbox
Your team works every conversation together - assignments, internal notes, @mentions, saved replies, and collision detection keep everyone in sync.
Measure and improve
Real-time CSAT, NPS, response times, and agent performance dashboards show exactly where to improve - and prove the impact to leadership.
Plays nicely with your stack
25+ native integrations across CRM, communication, analytics, and developer tools — plus webhooks and a full REST API for everything else.
Loved by support teams worldwide
Thousands of teams have switched to Winora. Here's what they say.
“We replaced Intercom with Winora and cut our support costs by 60%. The AI assistant resolves over 40% of tickets before a human even sees them.”
Sarah Chen
Head of Customer Experience, NovaTech SaaS
“The unified inbox is a game-changer. Our team used to juggle 4 different tools - now everything is in one place and our response times dropped from 8 hours to under 20 minutes.”
Marcus Williams
VP of Support, Apex Commerce
“The feedback widget with screenshot capture is exactly what we needed. Bug reports now come in with full context - console logs, session recording, device info. Zero back-and-forth.”
Priya Nair
Product Manager, Stellar Labs
“Migrating from Zendesk was easier than expected. The knowledge base is beautiful and SEO-friendly - our help article traffic tripled in 3 months.”
James Okafor
Support Lead, Orbit Fintech
“We replaced Intercom with Winora and cut our support costs by 60%. The AI assistant resolves over 40% of tickets before a human even sees them.”
Sarah Chen
Head of Customer Experience, NovaTech SaaS
“The unified inbox is a game-changer. Our team used to juggle 4 different tools - now everything is in one place and our response times dropped from 8 hours to under 20 minutes.”
Marcus Williams
VP of Support, Apex Commerce
“The feedback widget with screenshot capture is exactly what we needed. Bug reports now come in with full context - console logs, session recording, device info. Zero back-and-forth.”
Priya Nair
Product Manager, Stellar Labs
“Migrating from Zendesk was easier than expected. The knowledge base is beautiful and SEO-friendly - our help article traffic tripled in 3 months.”
James Okafor
Support Lead, Orbit Fintech
Simple, honest pricing
No hidden fees. No per-contact charges. Free trials available on eligible plans.
Starter
For individuals & small teams
Everything you need to get started with customer support.
Start nowCapacity
Growth
For growing teams
Ideal for teams scaling their support operations.
Start nowCapacity
Pro
Most popular
The complete platform for serious customer experience teams.
Start nowCapacity
AI
Analytics
Enterprise
Enterprise grade
For enterprise organizations with mission-critical requirements.
Start nowCapacity
Branding
AI
Analytics
Integrations
Full feature comparison
| Feature | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Workspaces | 1 | 3 | 10 | Unlimited |
| Agent seats | 1 | 5 | 20 | Unlimited |
| Conversations/mo | 500 | 5,000 | 25,000 | Unlimited |
| Live chat widget | ||||
| Custom branding | - | |||
| Ticket management | ||||
| Knowledge base | 10 articles | Unlimited | Unlimited | Unlimited |
| AI assistant | - | - | ||
| Session replay | - | - | ||
| Analytics & CSAT | - | Basic | Advanced | Advanced |
| Automation workflows | - | 10 | Unlimited | Unlimited |
| Webhook & API | - | - | ||
| White-label | - | - | - | |
| SSO / SAML | - | - | - | |
| SLA management | - | - | - | |
| Dedicated support | - | - | - |
Need a custom plan or have questions? Talk to our team →
Frequently asked questions
Everything you need to know before getting started. Can't find an answer? Talk to us.
Ready to transform your customer support?
Join thousands of teams using Winora to deliver faster, smarter, more human customer experiences.
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