Back to docs

Integrations

Customer Lookup

Search for a customer by email across Stripe and HubSpot from a single screen.

Customer Lookup

The Customer Lookup page (/customer-lookup) lets you type an email address and instantly see that customer's data across all connected integrations — without switching between tools.

Supported integrations

Integration Data shown
Stripe Subscription plan, status, renewal date, payment history, last invoice
HubSpot Contact record, lifecycle stage, associated deals

How to use it

  1. Go to Customer Lookup in the sidebar.
  2. Type the customer's email address.
  3. Click Look up or press Enter.
  4. Results appear in cards per integration — only integrations that are connected and where the customer is found will show data.

Prerequisites

  • Connect Stripe and/or HubSpot in Settings → Integrations.
  • The email you search must match the customer's email in the integration.

Use cases

  • Agent handling a billing complaint can look up the customer's Stripe plan in seconds.
  • Sales rep checking in on a trial can see the customer's HubSpot deal stage alongside their support history.