Simple, honest pricing
No hidden fees. No per-contact charges. 14-day free trial on every plan.
Simple, honest pricing
No hidden fees. No per-contact charges. Every plan includes a 14-day free trial.
Starter
For individuals & small teams
Everything you need to get started with customer support.
Start 14-day trialGrowth
For growing teams
Ideal for teams scaling their support operations.
Start 14-day trialPro
Most popular
The complete platform for serious customer experience teams.
Start 14-day trialEnterprise
Enterprise grade
For enterprise organizations with mission-critical requirements.
Contact salesFull feature comparison
| Feature | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Workspaces | 1 | 3 | 10 | Unlimited |
| Agent seats | 1 | 5 | 20 | Unlimited |
| Conversations/mo | 500 | 5,000 | 25,000 | Unlimited |
| Live chat widget | ||||
| Custom branding | - | |||
| Ticket management | ||||
| Knowledge base | 10 articles | Unlimited | Unlimited | Unlimited |
| AI assistant | - | - | ||
| Session replay | - | - | ||
| Analytics & CSAT | - | Basic | Advanced | Advanced |
| Automation workflows | - | 10 | Unlimited | Unlimited |
| Webhook & API | - | - | ||
| White-label | - | - | - | |
| SSO / SAML | - | - | - | |
| SLA management | - | - | - | |
| Dedicated support | - | - | - |
Need a custom plan or have questions? Talk to our team →
Included with every plan
Is there a free trial?
Yes - every plan comes with a 14-day free trial. No credit card required to start.
What payment methods do you accept?
We accept all major credit/debit cards via PayU. Indian customers can also pay via UPI, net banking, and wallets.
Can I upgrade or downgrade anytime?
Yes. You can upgrade at any time and the new plan takes effect immediately. Downgrades apply at the next billing cycle.
What happens if I exceed my conversation limit?
We'll notify you as you approach the limit. Conversations will continue but we'll ask you to upgrade to avoid interruption.
Do you offer annual billing?
Yes - pay annually and save 20% compared to monthly billing.
What's included in the Platinum plan?
Platinum is our enterprise tier - unlimited everything, white-label, SSO/SAML, dedicated onboarding, and a dedicated support manager. Contact us for custom pricing.
Can I self-host Winora?
Self-hosting is available on Platinum. Contact our sales team for details.
Can I see a demo before signing up?
Absolutely. Book a personalised demo with our team and we'll walk you through everything.
Ready to get started?
Start your 14-day free trial today or book a personalised demo with our team.